Building a travel programme that can withstand disruption
As global travel disruptions become more frequent due to geopolitical and environmental factors, organizations are prioritizing robust contingency planning. Companies like Tandem Travel are shifting their focus from simple booking to proactive risk management and duty of care for travelers.
Why it matters
Effective travel management is becoming a critical operational necessity for organizations to ensure safety and continuity in an increasingly volatile world.
From war zones to wildfires, the risk of disruption for travellers is increasing - and the organisations coping best are the ones with contingency planning built in, not bolted on when something goes wrong.
As conflict escalated in the Middle East, forcing airspace closures and stranding travellers around the globe, New Zealand Rugby found itself revisiting international travel arrangements that had been months in the making.
Travel across several of its national teams needed to be reworked, so the New Zealand-based team at travel management company Tandem Travel leaned into its network of operators to provide alternative routes as circumstances continued to change.
The work included complex group movements for the national sevens teams, as well as upcoming All Blacks tours.
Finding practical alternatives when carefully laid plans are suddenly unworkable is the kind of challenge that is becoming increasingly familiar.
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