British Gas paid me £38,000 by mistake, and I can’t give it back
A British Gas customer received an erroneous payment of over £38,000 instead of a £300 solar feed-in tariff refund. The customer faced significant difficulty in returning the funds due to the company's lack of internal procedures for handling such errors.
The reader received quarterly feed-in tariff payments for energy exported by their solar panels. The reader received quarterly feed-in tariff payments for energy exported by their solar panels. Consumer champions Energy bills British Gas paid me £38,000 by mistake, and I can’t give it back It said that was what I was due after I submitted a claim for £300 for energy exported through my solar panels
Get the full story
Sign up for Headlinne to unlock AI insights, political bias analysis, and your personalized news feed.
Create free accountAlready have an account? Sign in