Bosses say Gen Zers aren't ready for work. Whose fault is that?
Business leaders are expressing concerns that Gen Z graduates lack essential workplace readiness and soft skills. While some employers blame the generation's upbringing, others suggest that colleges and companies need to better integrate young workers into professional norms.
Why it matters
The disconnect between educational preparation and workplace expectations affects hiring trends and corporate productivity.
Getty Images; Tyler Le/BI My first internship gave me a simple task: Email a press release to a large list of reporters. I followed the meticulous formatting instructions from a binder, and hit send. Minutes later, a supervisor let me know that I had botched this most basic responsibility. I needed to BCC the list of recipients, something I had neglected to do because in my time in a college classroom, I hadn't learned what BCC meant. It was the kind of rookie mistake I couldn't anticipate and learn only by bumbling through my first office job. For today's young workers, navigating first jobs may become even more complicated. Bosses say Gen Z isn't really workplace ready. Glenn Fogel, CEO of Priceline's parent company Bookings Holdings, has said young workers need more guidance on the norms of the office.
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