Booking's CEO says AI will have a 'human cost' — and he wants every employee to be 'AI literate' in case their job goes away
Booking Holdings CEO Glenn Fogel warns that AI adoption will have a 'human cost' regarding job displacement and is mandating AI literacy training for all employees. He suggests that while AI increases efficiency, it will inevitably lead to workforce reductions across various industries.
Why it matters
This reflects a growing trend of corporate leadership preparing for significant labor market disruption caused by generative AI.
Glenn Fogel said he expects some employment 'rough waters' as AI improves. Bloomberg/Getty Images Glenn Fogel, CEO of Booking Holdings, said AI will have a "human cost" in terms of employment. He said his HR department is training employees to become "AI literate." He predicted AI would impact employment at his company, in banks, and among tech firms. AI could make building your vacation itinerary easier — Booking Holdings CEO Glenn Fogel says it could also make some careers harder. Fogel, the chief executive of the company behind booking.com, discussed AI's potential impact on workers in an episode of the "Grit" podcast released Monday. "Unfortunately, we're always thinking, 'What are the changes in our workforce going to be due to the benefits of AI?'" he said. "There's a cost, a human cost to that."
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