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The Guardian·2 min read·medium

Booking.com under investigation by EU regulators over fake listings and scams

J
Jennifer Rankin
Booking.com under investigation by EU regulators over fake listings and scams
✦AI Summary

The European Commission has launched an investigation into Booking.com over potential violations of the Digital Services Act regarding fake accommodation listings and phishing scams. Regulators criticized the company's anti-fraud measures as substandard and are reviewing its advertising transparency.

Why it matters

Demonstrates the European Union's aggressive enforcement of the Digital Services Act against major tech and travel platforms to protect consumers.

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Booking.com said it was engaging constructively with the commission. Booking.com said it was engaging constructively with the commission. European Union Booking.com under investigation by EU regulators over fake listings and scams European Commission calls accommodation website’s approach to fraudulent listings and phishing scams as ‘absolutely substandard’

Prefer the Guardian on Google EU regulators have opened an investigation into Booking.com, alleging that the accommodation website has not done enough to protect consumers from fake listings and scams.

The European Commission , which regulates the world’s biggest tech companies operating in the EU, said Booking.com may have breached the EU’s Digital Services Act (DSA) with its “absolutely substandard” approach to tackling fraudulent listings and phishing scams, where criminals impersonate a third party to trick people to hand over money.

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