Booked 2 plots, got no agreement: Delhi consumer panel orders builder to refund Rs 19.73 lakh
A Delhi consumer commission has ordered a developer to refund Rs 19.73 lakh to an Indian Air Force officer for failing to deliver two plots. The commission ruled that the absence of a formal signed agreement meant the developer could not enforce possession terms or interest charges on the buyer.
Why it matters
This case highlights the importance of formal documentation in real estate transactions and reinforces consumer protection rights against developers who fail to meet project deadlines.
NEW DELHI: A Delhi consumer commission, on July 6, ordered a developer to refund Rs 19.73 lakh to an Indian Air Force officer after finding that the company never signed a formal agreement with him despite collecting the money over several years. The commission held that as there was no signed agreement, there was nothing binding the buyer to the developer's terms on possession dates or payment interest, and he could not be made to wait indefinitely for a home.Why did the IAF officer approach the consumer commission?As per the order, Air Commodore Pradip Kumar Routa and his wife, Anupurna Routa, booked two plots in a housing project advertised by Canopy Granviz Developers in Bhiwadi, Rajasthan. They paid a total of Rs 19,73,780 for both the plots. They were promised possession within 24 months of allotment, that is, by November 2015.But possession never came.
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