Bombay HC suggests restaurants maintain websites, social media handles to facilitate feedback on food hygiene
The Bombay High Court has suggested that major restaurants in Maharashtra implement digital feedback mechanisms, such as websites or social media, to allow customers to report on hygiene and food quality. This proposal aims to improve public oversight of food safety standards in the region.
Why it matters
It represents a shift toward leveraging digital consumer platforms as a formal tool for regulatory compliance and public health accountability.
The Bombay High Court on Saturday suggested that major eateries across Maharashtra maintain dedicated websites or social media handles where citizens can post reviews regarding hygiene, food quality and taste [Mumbai Cricket Association v. State of Maharashtra & Ors.]. .The suggestion was made by a bench of acting Chief Justice Ravindra V Ghuge and Justice Gautam A Ankhad while hearing a petition concerning suspension of licenses of five eateries of Mumbai Cricket Association (MCA) The Maharashtra Food and Drug Administration (FDA) today agreed to revoke the suspension of licenses following High Court intervention..As the hearing in the matter drew to a close, the bench proposed a public oversight mechanism for major restaurants/ eateries, similar to those used in the tourism sector. “We were thinking one more thing, which is in the interest of the society and should also help the department.
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