BMTC clarifies temporary UPI ticketing disruption, assures automatic refunds
The Bengaluru Metropolitan Transport Corporation (BMTC) experienced a temporary technical failure in its UPI ticketing system on July 15. The agency has confirmed the issue is resolved and promised automatic refunds for affected passengers.
Why it matters
Reliable digital payment infrastructure is critical for public transit systems as they transition away from cash-based transactions.
The Bengaluru Metropolitan Transport Corporation (BMTC) has clarified that a temporary disruption in its payment gateway server on the evening of July 15, affected the generation of UPI QR code-based bus tickets for some passengers.
The report is a factual account of a service disruption and the subsequent resolution provided by the transit authority.
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