Birth certificates to e-Khata: SIR leaves routine services crawling
Residents in Bengaluru are facing significant delays in routine government services like birth certificates and property registrations. The backlog is attributed to the mass deployment of government officials for the Special Intensive Revision (SIR) work.
Why it matters
The disruption highlights the administrative strain caused by large-scale government initiatives on essential public services.
“After seeing me here (at the Sub-Registrar’s office in Hebbal) for the third time, the official told me not to come to the office and instead apply through the Kaveri Service portal,” said Venkatesh Gowda from R.T. Nagar.
However, he said he had already tried applying online but kept encountering errors, with the portal displaying messages that the page had moved. “The website is not working either. I took leave from work to get an agricultural land document registered, but they are saying all work will be taken up after the Special Intensive Revision (SIR),” he said.
Mr. Gowda is among several residents who told The Hindu that routine government services have slowed significantly over the past few weeks.
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