Bill debt soars but many don't know help is available
A report by the UK's National Audit Office reveals that billions of pounds in household debt for water, energy, and broadband are going unpaid because consumers are unaware of available support. Regulators are being urged to improve communication regarding social tariffs and repayment plans.
Why it matters
As cost-of-living pressures mount, the lack of awareness regarding financial support exacerbates debt cycles for vulnerable households.
Share Save Add as preferred on Google Kevin Peachey Cost of living correspondent Getty Images Billions of pounds are owed to water, broadband, and energy companies by customers - the majority of whom are unaware that support is available.
The article reports on findings from a government watchdog (NAO) in a factual, neutral manner.
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