Bengaluru passengers welcome government move against advance tipping, drivers seek fairer fares

Passengers in Bengaluru have welcomed the Central Consumer Protection Authority’s (CCPA) action against pre-ride tipping prompts on ride-hailing platforms, saying the move could help curb what they describe as coercive pricing practices.

However, auto and cab drivers have raised concerns that the restriction could affect their daily earnings, particularly as aggregator platforms continue to charge significant commissions on trips.

The government has directed cab aggregators to stop offering advance tipping options before a ride is booked, describing the practice as misleading and unfair. Consumer Affairs Secretary Nidhi Khare made the statement on September 16, 2026, a day after the CCPA imposed a ₹10 lakh penalty on ride-hailing platform Rapido for several alleged unfair business practices, including the provision of advance tipping options.

The CCPA is also examining the business practices of other major ride-hailing platforms, including Uber and Ola.