Bakery told to pay Rs 15,160 for selling expired Diet Coke tins to customer
A consumer commission in Kerala has ordered a local bakery to compensate a customer for selling expired Diet Coke tins. The ruling clarified that the legal liability for selling expired goods lies with the retailer rather than the manufacturer.
Why it matters
It reinforces consumer rights and clarifies the legal responsibility of retailers in maintaining food safety standards.
NEW DELHI: A Kerala district consumer commission, in an order dated July 14, directed a bakery to pay compensation after it sold four expired Diet Coke tins to a customer. The commission held that selling expired food products amounts to deficiency in service and ruled that the liability in such cases rests with the seller, not Coca-Cola India, which was not involved in the sale of the product.Why did the customer approach the commission?According to the commission's order, the complainant purchased four Diet Coke tins from Dhanusri Bengaluru Bakery in Mulugu on August 30, 2025, for Rs 160.
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