Awareness programme on RBI Ombudsman Scheme for bank customers held in Chamarajanagar
The RBI Ombudsman office conducted an awareness program in Chamarajanagar to educate bank customers on grievance redressal mechanisms and digital fraud prevention. Over 200 participants learned how to use the RBI's Complaint Management System portal.
Why it matters
Increasing financial literacy and awareness of consumer protection rights is essential for maintaining trust in the digital banking ecosystem.
An awareness programme on the Reserve Bank of India’s (RBI) Integrated Ombudsman Scheme, 2021, was organised recently in Chamarajanagar by the Office of the RBI Ombudsman for the benefit of bank customers.
The report is a neutral summary of a public service event.
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