Awareness about Bescom’s HT Mithra app is lacking among industrialists
Industrialists in Karnataka report a lack of awareness regarding the HT Mithra mobile app, despite its effectiveness in resolving power-related grievances for high-tension consumers. Bescom officials are planning outreach meetings to increase adoption of the platform.
Why it matters
Improving digital infrastructure for industrial power consumers is critical for operational efficiency and revenue management in the energy sector.
More than 17,000 HT electricity consumers have benefitted by the HT Mithra mobile app. However, there was a lack of awareness among consumers on how to use the app, say industrialists.
The article provides a balanced view by quoting both industrial representatives and utility officials.
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