Australia news live: Anthony Albanese marks 25 years since September 11; aged care provider pays back thousands to residents
Australian aged care provider Opal Healthcare has refunded approximately $190,000 to residents after an investigation found they were wrongfully charged for basic amenities. The move follows a government review into the misuse of new aged care standards.
Why it matters
The incident underscores the importance of regulatory oversight in the aged care sector to protect vulnerable residents from exploitative billing practices.
Opal Healthcare refunds residents after review into misuse of aged care standards
Opal Healthcare has refunded roughly $190,000 to almost 350 residents under a sweeping review into misuse of new aged care standards, AAP reports.
The standards came into effect in November and were designed to give residents more say over what premium products they opted to pay for.
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