Auckland student ticketed $150 after ‘free ride’ offered by Auckland Transport bus driver

An Auckland university student was wrongly issued a $150 fine for fare evasion after a bus driver explicitly allowed her to ride for free due to payment system failures. Auckland Transport has since apologized and refunded the student, admitting the infringement was based on incorrect information.
Why it matters
The incident highlights issues with automated enforcement systems and the importance of human discretion in public transport operations.
An Auckland mother says her daughter was hit with a hefty $150 fine despite the bus driver allowing her to take a free ride. Photo / NZME
The article presents the student's perspective alongside the transport authority's admission of error, maintaining a balanced narrative.
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