AT&T on iPhone 18 Pro Max Issues: 'We Are Working With Apple' - MacRumors
AT&T and Apple are working to resolve persistent cellular connectivity issues affecting the iPhone 18 Pro Max in the U.S. Users have reported widespread problems with calls, texts, and data, often resulting in devices entering SOS mode.
Why it matters
This highlights a significant hardware or software failure in a flagship product, impacting thousands of users' ability to access emergency services and essential communication.
In a statement shared with MacRumors today, AT&T said it is "working with Apple" to resolve iPhone 18 Pro Max cellular issues.
"Apple has released a software update to address an issue that may affect calls, data, texts, and 911 calls on a small number of Apple iPhone 18 Pro Max phones," an AT&T spokesperson said. "AT&T customers with an iPhone 18 Pro Max should update their phones now to the latest available software. Our top priority is ensuring customers can stay connected when they need it most, and we are working with Apple to make it right."
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