ASOS confirm ‘unauthorised activity’ after customers received threatening app alert in suspected hack
Fast fashion retailer ASOS has confirmed a security breach involving unauthorized notifications sent to customers' mobile apps. While the company states that basic personal information may have been accessed, they believe payment details and passwords remain secure.
Why it matters
This incident highlights the ongoing vulnerability of third-party communication platforms used by major retailers and the potential for psychological distress caused by targeted hacking threats.
- 9.14pm . First published at 10.41am
shares Share article Fast fashion brand ASOS confirmed the “unauthorised customer notification” and believe some “basic personal information” may have been accessed.
Customers in Australia, UK and other parts of the world received a threatening app notification with bewildered customers taking to social media to share screenshots in disbelief.
ASOS customers in Australia, UK and other parts of the world have been sharing screenshots of an app notification from the fast fashion brand. Supplied/Mikala Theocharous
The message sent on Tuesday claims the company’s system had been breached, with hackers threatening to leak customer data.
“ASOS hacked,” the alert, which was sent about 8pm AEST, reads.
“Dear ASOS DPO and IT, we have fully compromised the Snowflake instance. Engage with us, or we will leak it.”
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