Anthropic's AI fluency chief says the best AI users know when to do the work themselves

Anthropic's Kristen Swanson says AI fluency is about knowing what to delegate and what to do yourself. Courtesy of Kristen Swanson Anthropic's AI fluency chief says the savviest users know when not to turn to AI. Using the technology for the wrong task can create what Kristen Swanson calls a "discernment tax." AI fluency isn't about maximum use: "More AI is not always better," she said. At Anthropic, Kristen Swanson's role is to help people get better at using AI. Often, that means knowing when they should do the work themselves. "I have a job teaching people how to use AI, and I probably spend at least half of my time telling people when not to use AI," said Swanson, who leads AI fluency research and learning at the company. The savviest AI users, she said, aren't necessarily those who rush to it for every task.