Airbnb hosts can no longer make guests strip beds and wash dishes under new rules
Airbnb has updated its house rules to prevent hosts from requiring guests to perform significant cleaning tasks like stripping beds or washing dishes. These changes aim to simplify the guest experience and ensure that cleaning expectations remain reasonable for those already paying a cleaning fee.
Why it matters
This policy shift standardizes expectations for millions of travelers and impacts the operational model for short-term rental hosts globally.
Image source, Getty Images Image caption, Washing and putting away dishes are examples of chores that Airbnb says guests should generally not be asked to do
Airbnb has changed its rules to limit what property hosts may ask guests to do - including when it comes to cleaning.
The updated guidelines state that hosts can now set seven standard house rules and can also add other "reasonable" requests.
Airbnb states that guests - who are required to pay a cleaning fee - should not be asked to complete tasks normally done by a cleaner, including washing dishes and stripping beds.
The new rules will apply to all reservations booked on or after 20 November on the accommodation marketplace.
"House rules help guests understand what hosts expect, but we've heard from our community that they can be confusing, onerous and hard to manage," Airbnb told the BBC.
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