Airbnb bans making guests do dishes and take out the trash
Airbnb is updating its house rules to prohibit hosts from requiring guests to perform significant cleaning tasks, such as laundry or taking out trash. The new policy aims to reduce guest frustration and will be enforced starting November 20th.
Why it matters
This policy shift marks a significant change in the short-term rental industry's service expectations and guest experience standards.
Checking out of your next Airbnb might be less of a hassle now that the company is banning hosts from including time-consuming chores in their house rules. Airbnb’s updated house rules policy, which starts with reservations booked on or after November 20th, says hosts can’t ask guests to “complete tasks that require significant effort or time, or would typically be performed by a cleaner.” According to Airbnb, that includes:
* Dishes: Guests shouldn’t be asked to wash and put away dishes, but you can ask them to put used dishes in the sink.
* Laundry: Guests shouldn’t be asked to remove sheets from the bed or start a load of laundry, but you can ask them to gather used towels.
* Trash: Guests shouldn’t be asked to take garbage off-site, but you can ask them to separate their trash and recycling into designated indoor bins.
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