AI transformation requires executive support for professionals to become strategic partners
Executive support professionals are being urged to transition from traditional administrative roles to strategic partners. This shift is driven by the integration of AI and automation in the workplace, which necessitates higher-level skills like innovation and sound judgment.
Why it matters
As AI automates routine administrative tasks, the professional identity and job security of millions of office workers depend on their ability to pivot toward strategic organizational contributions.
Accra, Aug. 30, GNA – Mrs Abigail Ampontuah-Yeboah, the Executive Director, Centre for Executive Development (CED), has urged executive and administrative professionals to reposition themselves as strategic partners to organisational leadership, as Artificial Intelligence (AI), automation and digital technologies reshaped the workplace.
She said the traditional perception of Executive Assistants, Personal Assistants, Office Managers and other administrative professionals as task-oriented support staff, must change if the profession was to remain relevant in the evolving workplace.
The Executive Director was speaking at the Executive and Administrative Leaders Roundtable 2026 in Accra, held on the theme, “Executive Support 2030: Leading Through Innovation, Influence and Impact.”
The roundtable brought together executive support professionals, human resource practitioners, governance experts, professional bodies and organisational leaders to examine the changing demands of executive and administrative support.
Get smarter about the news
Sign up free for a feed built around what you actually care about, Dive Deeper research on any story, and the full text of every article.
Create free accountAlready have an account? Sign in