AI-powered duty-free shop opened at city airport
Thiruvananthapuram International Airport has expanded its duty-free shop at the international terminal. The upgrade includes the introduction of Kerala’s first AI-powered customer assistance robot to guide passengers.
Why it matters
The integration of AI in retail environments reflects the growing adoption of automation in the Indian travel and hospitality sector.
Thiruvananthapuram International Airport has opened its newly expanded duty-free shop at the International Terminal (T2). A key highlight of the upgraded store is the introduction of Kerala’s first AI-powered customer assistance robot at a duty-free shop. The robot will assist passengers with product information, ongoing offers, and shopping guidance, making the retail experience more interactive and convenient.
The article is a straightforward report on infrastructure and technology updates at an airport.
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