AI could undermine managers' judgment unless used carefully, study warns

A study from the University of Bath warns that overreliance on generative AI may lead to 'epistemic deskilling' among managers. The research suggests that outsourcing critical thinking to AI can erode the practical wisdom and human judgment necessary for effective leadership.
Why it matters
It raises concerns about the long-term impact of AI integration on human cognitive abilities and professional expertise in the workplace.
edited by Gaby Clark , reviewed by Andrew Zinin
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Add as preferred source Credit: Unsplash/CC0 Public Domain Generative artificial intelligence (Gen-AI) has become a routine part of working life, but overreliance on the technology may erode managers' ability to build moral insights, contextual understanding and know-how to get a job done, according to a new study from the University of Bath.
The research , published in the Academy of Management Review , explores how tools such as ChatGPT may affect what academics call "managerial phronesis"—the practical wisdom managers develop through real-world experience, reflection and human interaction.
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