Ahead of opening of plaza, AAI makes minor modifications to ease boarding of cabs at Chennai airport
The Airports Authority of India has temporarily modified cab pick-up arrangements at Chennai airport to allow boarding on the ground floor. This change aims to reduce passenger frustration while awaiting the opening of a new plaza delayed by legal issues.
Why it matters
It addresses the operational challenges of major transport hubs and the impact of bureaucratic delays on public convenience.
In a bid to bring some relief for air passengers, Airports Authority of India (AAI) has modified the cab pick-up arrangement at Chennai airport, allowing passengers to board at the ground floor of the multi-level car parking facility.
Until now, air passengers who arrive at Chennai airport had to walk or take a buggy vehicle to reach the multi-level car parking facility. After reaching the building, they have to use the elevator to reach the second floor of the building to board their cabs.
Such a circuitous arrangement to board a cab drew severe criticism from passengers, and they have been voicing their displeasure consistently over many months now.
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