A fifth of older Australians who contested AI-determined home support funding got more after human review
Data reveals that nearly 20% of older Australians who challenged AI-determined home support funding received better outcomes after human review. Critics are calling for increased human oversight in the government's automated assessment tools.
Why it matters
This underscores the risks of algorithmic bias and the necessity of human-in-the-loop systems for critical social services.
Greens senator Penny Allman-Payne is one of several politicians calling for the government to reinstate human oversight to the tool. Photograph: Mick Tsikas/AAP Greens senator Penny Allman-Payne is one of several politicians calling for the government to reinstate human oversight to the tool. Photograph: Mick Tsikas/AAP Aged care A fifth of older Australians who contested AI-determined home support funding got more after human review Exclusive: Greens say department of health’s integrated assessment tool is ‘under-assessing’ far more people who may not know how to contest
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Prefer the Guardian on Google Almost one-fifth of older Australians who contested their Support at Home funding allocation determined by an algorithm had a higher level of support or higher priority allocated once a human reviewed the decision.
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