76% health insurance reimbursement claimants face immediate financial burden: report
A new study reveals that 76% of health insurance claimants in India face financial burdens when using the reimbursement route compared to the cashless option. The report highlights significant gaps in the claims process and suggests that cashless systems provide a much better consumer experience.
Why it matters
It underscores the critical need for insurance reform and process simplification to protect patients from unexpected out-of-pocket expenses during medical emergencies.
A nationwide study on health insurance claims experience, in which nearly 2,300 people participated, shows while the system is functional the complexity of the process and the gaps across claim mode, region and hospitalisation frequency call for meaningful improvements.
The article relies on data from a consumer study and presents findings objectively without political or ideological framing.
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