25 years on, they haven't forgotten. How 9/11 changed these TV journalists' lives

On Sept. 11, 2001, there were no smartphones and no social media. What the country watched that morning — a jet airliner crashing into the south tower of the World Trade Center, the ash rolling through the streets, the paper still falling in the afternoon — was through a television set and the journalists who had to deliver the unfathomable details. The jarring images shattered the peacefulness of a sunshine-filled late summer morning in New York. "Everything seemed so perfect," said MS NOW's Chris Jansing, reflecting on the moments before anchoring her network's continuous coverage. "It was another day of doing a job I loved, living in a city I loved." By nightfall, nearly 3,000 people were dead in lower Manhattan, at the Pentagon and in a field outside Shanksville, Pa.