12 Arrests, 3 Call Centres: Mumbai Cops Bust Rs 17 Lakh Insurance Fraud

Mumbai police have arrested 12 individuals and dismantled three fake call centers involved in a Rs 17 lakh insurance fraud scheme. The suspects impersonated insurance officials to steal credit card details and funds from policyholders.
Why it matters
This reflects the growing threat of organized cyber-fraud syndicates targeting financial services in urban India.
In a major crackdown on cyber fraud, Mumbai's Govandi Police have busted three fake call centres allegedly involved in cheating insurance policyholders by impersonating officials of HDFC ERGO Health Insurance. Twelve accused have been arrested and assets worth over Rs 17 lakh have been seized during the operation.The case came to light after a complainant approached Govandi Police on June 22, alleging that fraudsters posing as representatives of HDFC ERGO Health Insurance had contacted him with an offer to process a 'No Claim Bonus' of Rs 1.53 lakh on his policy. Under various pretexts, the callers obtained his credit card details and fraudulently withdrew Rs 3.43 lakh through online transactions.Based on the complaint, police registered a case under relevant provisions of the Bharatiya Nyaya Sanhita (BNS) and the Information Technology Act.
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